The One Palácio da Anunciada
Ruas das Portas de Santo Antao 112-134, Near Rossio Square, Lisbon, NA 1150-268, Portugal
Rating
4.5
Price Level
$$$
Chambre(s)
83
Pets
Oui
19
mai
The One Palácio da Anunciada, Lisbon
The One Palácio da Anunciada
Prix et disponibilité
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Overall
Wonderful
4.5
182 reviews
5
301
4
52
3
29
2
19
1
14
Customers Review
Cleanliness 4.7
Comfort 4.7
Neighborhood 4.7
Amenities 4.4
Condition 4.7
Recomendation 100%
“A wonderful hotel let down by a lack of space and sunbeds on the roof terrace and the (resulting) attitude of some of the guests.
This hotel is beautifully refurbished, has a wonderful location and the staff are great. The roof pool is also beautifully done and a lovely relaxing spot. The only problem is that there are sunbeds for around 35 people, in a 75 room hotel. The hotel has a “reservations for max 1 hour” policy, however in the two days we spend a small amount of the time at the pool we saw 1) guests be very rude to the staff: “where am I suppose to lie down then?” when they couldn’t find a spot and 2) we were told to move by a couple who had “seen” the sunbed first and protested at length to the staff, who then somewhat uncomfortably asked if we would move to another spot. No one really wants to deal with sunbed politics with the nationalities of Europe and their different customs of sunbed etiquette, so I suggest if you want to lounge by the pool all day, you go elsewhere!”
— Louise Adams
“Our stay at the One Palacio was wonderful! The hotel is beautiful, very clean, and centrally located. The service was exceptional and the entire staff was friendly and helpful, especially Rafael. We were celebrating our honeymoon and they welcomed us with a beautiful cake and champagne in our room as well as welcome cocktails. We would definitely recommend this hotel to others and would stay here again ourselves. Thank you!”
— Kyla N
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