Hard Rock Hotel & Casino Punta Cana
Boulevard Turístico del Este Km.28, No. 74 Macao, Near Hard Rock Golf Club at Cana Bay, Punta Cana, NA 23000, Dominican Republic
Rating
4.1
Price Level
$$$$
Rooms
1775
Pets
No
from $ 8,417.92
17
May
Hard Rock Hotel & Casino Punta Cana, Punta Cana
Hard Rock Hotel & Casino Punta Cana
Thrilling gaming action in the biggest and best casino in the Caribbean, exhilarating nightlife, tantalizing culinary options, state-of-the-art meeting facilities and rooms worth tweeting about, all infused with our legendary rock and roll vibe? Delivered. This is Hard Rock after all. The best All Inclusive Resort in Punta Cana. The stylish Hard Rock Hotel & Casino Punta Cana with its distinctive design is excellently situated on the famous Playa de Bávaro, known for its wonderful white sand, and overlooking the crystal-clear turquoise waters of the Caribbean Sea. It features an extraordinary pool landscape with 15 pools as well as 9 restaurants, an on-site casino, a fantastic spa area and a golf course designed by Jack Nicklaus.
Price & Availability
Select your room
Standard Suite ·
All Inclusive
Non Refundable
Standard Room ·
All Inclusive
Non Refundable
Junior Suite ·
All Inclusive
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4.1
1076 reviews
5
22863
4
5569
3
2791
2
1182
1
1189
Customers Review
Location 5
Cleanliness 4.3
Comfort 4.3
Neighborhood 4.2
Amenities 4.2
Condition 4.2
Recomendation 70.3%
“Dominican is our new favorite Caribbean island, everyone is so friendly and helpful. Stayed at Hard Rock in Punta Cana now twice in last 12 months. Loved the facility as a whole and all of people as well. Was hoping to make this a regular vacation spot.
However experience last time was not good as far as how the check-in process went. Was charged more than what reservation said, had wrong rooms (which they did fix this issue as soon as they could) and got railroaded by there "Legendary member services". All in all had to pay $1500 USD more than what I thought I would have to pay.
If you want a great trip I would still recommend them, but when asked if you would be willing to have a "free" breakfast (keep in mind this resort is all-inclusive) to hear about all of the services they offer for being a member, run as fast as you can. They will take 4 hours out of your vacation you will never get back and promise you all of this free stuff on current and future stays, but then never give it to you. Member services there is a joke. I tried long and hard while there and since coming back for them to make this right so that we could keep coming back but they just kept side stepping everything . This is making me re-think my loyalty to them, and will start looking at other resorts for my return trips.
So you can see response which is the typical response you get...I'm sorry we screwed you over, but we aren't going to do anything about it, hope you come back...do they even listen or just don't care you guess is as good as mine.”
— Jason Crandal
“I stayed at the Hard Rock for 7 days and the experience was great! The staff was always friendly and helpful. The food in the restaurants was delicious everyday and even in the buffet it was yummy. The pools where so fun and relaxing. My only complaint is that there was not enough golf carts to pick up people. The hotel is so big and it is a lot of walking I have a condition where I can’t walk much so It wasn’t an option. Also the soda was always stale. I would prefer either individual bottles or cans. Only complaints everything else was amazing.”
— Rosabel Blanco
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