The Ritz-Carlton Chicago
160 East Pearson Street at Water Tower Place, Near John Hancock Center, Chicago, IL 60611, United States
Rating
4.6
Certificate of Excellence
2019
Price Level
$$$$
房间
434
Pets
Yes
從 $ 3,722.31
23
May
The Ritz-Carlton Chicago, Chicago
The Ritz-Carlton Chicago
丽思卡尔顿酒店，芝加哥位于著名的华丽一英里区，地理位置便捷。 住宿拥有高品质的服务以及完善的设施，以求满足住客们的各类需求。 丽思卡尔顿酒店，芝加哥的工作人员秉承顾客至上的服务理念，为您提供宾至如归的入住感受。 客房内饰优雅，便利设施齐全。 住宿内设多种休闲娱乐设施。 丽思卡尔顿酒店，芝加哥是在芝加哥(IL) 旅行休闲时的完美住宿选择。
Price & Availability
Select your room
Standard King Room (City View) ·
Room Only · 1 King Bed
Special deal
Non Refundable
Standard King Room (City View) (Accessible) ·
Room Only · 1 King Bed
Special deal
Non Refundable
Habitación, 1 Cama De Matrimonio Grande, Vistas A La Ciudad ·
Room Only
Cancel free of charge before Mon, 20 May 2024
Standard King Room (Lake View) ·
Room Only · 1 King Bed
Special deal
Non Refundable
Standard Room ·
Room Only
Package Rate
Non Refundable
(1)room With City View ·
Room Only
City View Guest Room 1 King City View ·
Room Only
Doble Cama King Size ·
Room Only
Non Refundable
(1)king Bed Room With Lake View ·
Room Only
Doble Vistas Al Lago ·
Room Only
Non Refundable
Standard King Room (Lake View) (Accessible) ·
Room Only
Standard 2 Double Room (City View) ·
Room Only · 2 Double
Package Rate
Cuadruple Vistas A La Ciudad Dos Camas Dobles ·
Room Only
Non Refundable
Guest Room 1 King Lake View ·
Room Only
Executive King Suite ·
Room Only
Suite Ejecutiva, 1 Cama De Matrimonio Grande, Con Vistas ·
Room Only
Cancel free of charge before Mon, 20 May 2024
1 Bedroom Tower King Suite with Extra Bed ·
Room Only
Suite, 1 Habitación, Con Vistas, En Una Planta Alta ·
Room Only
Cancel free of charge before Mon, 20 May 2024
(1)executive King Bed Suite ·
Room Only
1 Bedroom Tower Suite ·
Room Only
Non Refundable
Habitación Run Of House ·
Room Only
Non Refundable
Executive Suite 1 King Michigan Avenue View ·
Room Only
1 Bedroom Suite 1 King Sofa Bed Water Tower View City View ·
Room Only
1 Bedroom Lakeside King Suite with Extra Bed ·
Room Only
1 Bedroom Lakeside Suite ·
Room Only
Non Refundable
1 Bedroom Lakeside King Suite with Extra Bed (Accessible) ·
Room Only
(1)one Bedroom Suite With Lake Side ·
Room Only
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.6
982 reviews
5
623
4
97
3
43
2
22
1
21
Customers Review
Value 4.9
Location 4.7
Cleanliness 4.8
Comfort 4.7
Neighborhood 4.9
Amenities 4.6
Condition 4.5
Recomendation 82%
“We stayed in an Executive suite during our visit to Chicago. The staff were mostly friendly and helpful throughout. However, our room was not very clean. Nail clippings, food, trash was found along the baseboard and behind the couch in our room. There was mold on the inside of the bathroom closet. In general, the room felt run down and furniture well used. We were only there two nights, so it was not long enough for us to make an issue out of it and be disrupted further. In addition, we were only notified of excessive construction noise as we were being given our room key. The construction on the property would have been beneficial to know about prior to booking with this hotel as we have a 3 year toddler that couldn't nap during the days. It wasn't the stay we expected from the 5-star Ritz Carlton. As there are plenty of other 5-star hotels nearby, I would not recommend this hotel.”
— Scott Krenzke
“if zero stars were an option... this is a franchise Ritz, which basically means they are more interested in the single property than the Ritz brand. Which is understandable in a capitalistic society. Service is non-existent and this place is understaffed. None of the usual Ritz-Carlton perks are available at this location. And for close to a thousand dollars per night, I expect my wife and children to be a little pampered during our visit just like the Ritz does at all non-Franchised properties around the world.
I spent close to 45 minutes on the phone with the Ritz Central Reservations Call Center talking through arrival times, transportation, departure times, spa times for my wife, our Anniversary requests, etc. When I checked in they had no record of that 45 minute conversation, our early arrival, room requests, etc.
Have stayed here for New Years for a decade and will not return. They simply don't give a F!@# if you are Titanium which is the Ritz's highest rewards level. Willing to pay for service but this property simply does not get it. Paid Cash and did not use reward points. Good thing there are several 5-Star hotels in Chicago to select from in the future.”
— Samuel Garmon
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