“Basic buffet breakfast that was good. Offered ice water in the lobby all night and had a small pantry with items for purchase. Pool was a nice. Everything was clean, well maintained, all employees were pleasant. Our room was very nice, comfy bed. Liked the doors closed the room off so I could stay up to watch TV while the other person slept. Close to airport. Would stay again.”

“We stayed at this location last year and really enjoyed the hotel, so we decided to stay at the location again for this trip. Unfortunately, it was not the same experience and we were extremely disappointed this time around. As we were checking in, we informed the employee that we needed a pet friendly room which they were able to accommodate, but stated that the pet fee has now been raised to $125. This completely caught us off guard as the previous time we stayed, the pet fee was only $25. Having a pet fee that is over 50% of what the rate of the room itself is seems extremely outrageous. In addition, there is not a single mention of the pet fee or increase located on the website and when we went to sign for the room, they are still using the original pet fee form that states “$25” and not $125. When I raised this concern with the individual checking us in, they stated that they haven’t been given new forms with the new rate but that the price was increased due to the amount of time it takes to clean the rooms. I understand that pets can potentially add additional cleaning steps and time, but to increase the price 5x the original charge from last year while also not having any type of updated policy or sharing the information on your site seems completely inappropriate and is not a good experience for customers whatsoever. Having a standard pet fee along with an additional deposit for when rooms require additional cleaning would make much more sense. To add insult to injury, when we got into our room, it had a strong smell of cigarette smoke. We called the front desk right away and they moved us to a new room which was better but had a slight smell of dog urine. If you’re going to charge an astronomical pet fee and claim that it’s due to the extra cleaning needed, I would expect the rooms to be free of strong odors. Very disappointing experience compared to our first visit at this location.”