Phone Number 9094600078
Eurostars Berlin
Freidrichstrasse, 99, Near Friedrichstrasse, Berlin, 10117, Germany
Rating
4.4
Certificate of Excellence
2018
Price Level
$$
Rooms
221
Pets
No
15
May

Eurostars Berlin, Berlin

Eurostars Berlin

Ideally located in the prime touristic area of Mitte, Eurostars Berlin promises a relaxing and wonderful visit. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. To be found at the hotel are free Wi-Fi in all rooms, daily housekeeping, wheelchair accessible, 24-hour front desk, facilities for disabled guests. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms. Take a break from a long day and make use of fitness center, sauna, indoor pool, spa, massage. Convenience and comfort makes Eurostars Berlin the perfect choice for your stay in Berlin.

Eurostars Berlin

Price & Availability

Overall

Excellent
4.4
995 reviews
5
1163
4
806
3
146
2
62
1
40

Customers Review

Value 4.4
Location 4.7
Cleanliness 4.5
Comfort 4.4
Neighborhood 4.5
Amenities 4.3
Condition 4.5
Recomendation 89.9%
“Although the price is reasonable and the location is good, the hotel is not worth the hassle. The bed we “slept” on was harder than a rock, meaning that there were a few restless nights. On the second night, the fire alarm went off at 3:30 in the morning because a guest had been smoking in their room. There were no employees to explain what was going on at the time, or where to go, or when it was safe to re-enter. On the third night, there was no hot water, so we showered in ice cold water. When we called the front desk, the employee brushed it off, telling us he “wasn’t a technician” and “couldn’t fix it.” The next morning we came down to the front desk and were told that it was a hotel-wide issue and that they hoped it would be resolved by the end of the day. Luckily it was, and we were lucky to have one last night without anything major go wrong. There were other little things that were frustrating - we asked for an extra duvet one morning and returned to our room that evening to a king size duvet dumped on our bed that we then had to try and straighten out ourselves so it wasn’t a lumpy mess. We also weren’t told that breakfast was included in our stay when we checked in, which we found out on our second morning. There are no blackout curtains and the room gets bright around 5am. Do not stay here.”
— Amanda Hooper
“The location is great but AC wasn't working when it was 35 c out and we got very apathetic service from the front desk. TV and phone weren't working as well. Breakfast wasn't really good and honestly nothing about our stay was really good. It's a 5 stars hotel but don't expect a 5 stars experience.”
— Atalya Mendelson

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