“My family is currently on spring break and we chose this hotel not knowing what we were in for. The hotel is definitely worn down. All of the carpets in our room are stained and the walls and doors have tons of handprints and marks all over them. A few of the walls and doors also have dents in them. The ceiling and walls have random pieces of tape on them. The carpet around the baseboard had like old dirt and grime all over it. The bathroom has a broken sink drain, it does drain but the half of the drain cover is broken off. The sofa and chairs are incredibly stained. My mom asked the front desk for a room that was cleaner and she was the fifth person tonight that complained about the hotel not being clean. The kind man gave us a card to check the other room we could have to see if it was good. That room was actually worse. The lights flickered and the cushion cover was falling off of one of the cushions on the sofa. I saw even more handprints all over the surfaces in the room. I do think that the staff is doing what they can with the conditions of the hotel but some of these cleaning issues I think could be resolved by using some cleaning products and a rag. This hotel is way too overpriced for what low quality rooms are available. Update: I forgot to add this because I hadn’t left yet. The room door was dirty and unresponsive, almost like it wanted me to stay in the room. We told the wonderful Natasha at the at the front desk that we were going to leave and she fully understood our situation. She was so kind and understanding, bless her heart. The man that was working also understood the situation and was super nice. She asked us how dirty the rooms were and we asked how we can help she said that we can help by giving feedback so the owners could see. Overall excellent service, the staff was so so kind.”

“I’ve stayed here on numerous occasions the rooms are pretty spacious. I was disappointed because the tub wasn’t to clean; I had to clean it myself. Breakfast was good and the staff are always really friendly. Overall it a good place to stay for a reasonable price.”