Be aware of the staff and owner if you are black and enjoy smelling good they will steal your deposit then say you covered the smoke smell in the room with your perfume very unprofessional and this was the owner even when your not smoker they will tell you. YES YOU DO when you advise them you don't they refuse to listen

Good location, specious rooms. This hotel is conveniently located right off the 10 freeway. You can even see it when you drive by. The parking is plenty in the back. The front entrance and lobby are not huge and fancy as others, but the rooms are spacious. The heater and air conditioner work very well, so you don't have to wait for a long time to be comfortable. The bathroom is clean and neat. It does have a very small coffee maker, maybe just for one person at a time. The small refrigerator is not cold inside, so your drinks may stay warm. Plus, there is no microwave. However, the bed is big and comfortable, with very clean beddings. The whole experience is good enough with typical American standards and it is reasonable for the price. When I travel abroad, I always try to stay in this hotel chain first.

Very nice place. Affordable but excellent quality and service. Will stay here again if need be. Safe and convenient. Restaurants like Marie Calendar's and El Toronto next to it and in and out over the bridge. Also huge Ikea near by.

I had a room on the 4th floor. I booked to sleep well on site before my son's race (running). The noise of the freeway was abysmal, all night long, relentless. We both could not sleep, my son tried with noise canceling earbuds, I tried with pillows. I regret I did not think of bringing earplugs. I think at the counter they should provide you with earplugs by default. I will never book this hotel again. PS: also the room was really hot. It did have a 1970's air conditioning you could turn on, but I did not immediately find it because it was below the window.

We enjoyed a clean, cozy room. The room was cooled down prior to our checking in!! great detail. The workers are friendly . We were very impressed with the honest people that are employed there. In addition to a great stay, our family member stayed there too he left a money clip with money while rushing out. The hotel called him to tell him know . When the money was picked up all of it was accounted for .He was very happy and left a reward. We were very happy too. Thank you for our stay! and for being honest and returning our family members money!

This Bestwestern was conveniently located next to I10 and near a lot restaurants.Our room was on the side away from the freeway so not noisy if that is a concern.Room was cleaned, staff was welcoming...

I've been saying at the Best Western Plus West Covina Inn semi-regularly for the last 8-10 years whenever I go to the Grand National Roadster Show at the LA Fairplex in Pomona.The West Covina Inn is...

Decided to overnight at the Best Western Plus to break up a long drive in terrible rain, and couldn't have picked a more inviting place. The welcoming atmosphere starts in the spacious, tasteful...