Senator Puerto Plata Spa Resort
Bahia e Maimon, Near Amber Cove, Maimon, NA Dominican Republic
Rating
3.8
Travelers Choice
2021
Price Level
$$$$
Chambre(s)
569
Pets
Non
de CAD 1,670.09
26
mai
Senator Puerto Plata Spa Resort, Maimon
Prix et disponibilité
Select your room
Senator Junior King Suite ·
Tout Inclus
Cancel free of charge before Tue, 21 May 2024
Junior King Suite ·
Tout Inclus · King
Prix du forfait
Non Refundable
Senator Junior Suite ·
Tout Inclus
Non Refundable
Junior Suite ·
Tout Inclus
Non Refundable
Junior King Suite (Ocean View) ·
Tout Inclus · King
Prix du forfait
Non Refundable
Junior Suite (Sea View) ·
Tout Inclus
Non Refundable
Senator Junior Suite (Ocean View) ·
Tout Inclus · 1 King Bed
Save:27%
Non Refundable
Junior Luxury Suite ·
Tout Inclus
Prix du forfait
Non Refundable
Senator Luxury Junior Suite ·
Tout Inclus · 1 King Bed
Save:27%
Non Refundable
Senator Luxury Junior Suite (Ocean View) ·
Tout Inclus · 1 King Bed
Save:27%
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Good
3.8
235 reviews
5
826
4
206
3
106
2
46
1
54
Customers Review
Cleanliness 4.3
Comfort 4.2
Neighborhood 4.2
Amenities 3.9
Condition 4.2
Recomendation 100%
“It is NOT a 5 star hotel for sure, 3* max. Old rooms, rusty bathrooms. We are traveling with a child, and they completely ignoring the fact that we are family of 3 (2 towels in the room, 2 beach towels, when ordering food in the restaurants/bars, they are setting the table always for 2) just weird. Another problem, they always run out of clean towels, both beach and for the room. One day, someone picked up ALL our towels from the room while we where on the beach and didn’t put the clean ones (they didn’t clean the room while did that). When we ask cleaning lady to give us some towel because we had to bath the kid at least, the answer was no. She had zero clean towels.. 5* hotel, right?!
Also, our TV wasn’t working all our stay. We asked every day to fix it, but no result.
Cleaning lady comes to clean our room only after 2:30 pm, which is absolutely unacceptable for a family with a kid (our daughter couldn’t have a proper nap time because of that). Overall, hotel isn’t good for a family with kids, they don’t have anything for them… like zero activities for the children, not even a small playground.
The food just average, not enough options, but everyone can pick something they like, not a big deal for us.
On a good note, the beach is nice! Also huge plus that all employees are wearing masks all the time.”
— Zoya Tereshchenko
“PÉSIMA ESTADÍA. Iniciando por el recibimiento, el servicio al cliente irrespetuoso y falta de calidad humana. NO SE EJECUTA NINGÚN PROTOCOLO COVID. Las habitaciones con hedor a humedad, no hay plancha de ropa, los tvs no encienden, no puedes cargar tus teléfonos porque los enchufes no son compatibles, las camas duras, el toilet deteriorado. Si pides ayuda al personal nadie sabe responderte y te tratan de manera pedante. Los platos del buffets estabas sucios y la comida deficiente. Entiendo que deben destruir el hotel y hacerlo nueva vez, incluyendo nuevo personal. Nunca había hecho este tipo de comentarios, pero realmente lo amerita. Sin dudas el PEOR hotel que he ido en toda mi vida.”
— Nistian Herrera